Warranty Details
Enjoy peace of mind with street furniture backed by warranties.
5 Year Warranty
A 5 year warranty on part or parts of aluminium, castings or steel products found to have undergone structural failure.
2 Year Warranty
A 2 year warranty on In-bench BBQ units and any plastic or composite products.
Specific warranties apply to all electrical, solar and water products. Excludes items of wear, for example, fountain parts.
Conditions
Warranties apply from the date of invoice and the purchaser shall advise Urban Effects in writing of the defect.
The above warranty applies in the event that a part of equipment manufactured by Urban Effects is found to have undergone structural failure due to faulty workmanship or materials.
And the defect is not due to:
- vandalism, negligence, abuse, accidents, lack of maintenance or improper installation;
- products tampered with, modified or repaired by anyone when not previously approved by Urban Effects;
- Fair wear and tear;
- Harsh or corrosive elements where preventative procedures set out in our Maintenance instructions [JF4] have not been followed.
Urban Effects will repair or replace a part found, in Urban Effects’ judgement, to have been defective in workmanship or material.
Want more information? Ask the Urban Effects team.